the bia hub
Bia
/'bee-(a)/
The Greek goddess of raw strength and power. The centre of your physical body. The power of i.
a Friendly space for our cycling community
The Bia Hub is the physical embodiment of the Bia brand, and fosters a warm, friendly and welcoming ethos and environment, both to work in and to welcome customers into.
Jenni, owner and founder of the Bia brand is at The Hub most days, chatting, advising and of course drinking coffee – along with the precious little Phoebe, fondly known as ‘Poppet’.
Following a career in the cycling industry, and having ridden bikes since childhood, creating Bia, and all that comes with it, is a dream fulfilled for Jenni.
Having been involved in producing world-class mass participation cycling, walking and running events, UCI level races as well as bespoke luxurious ‘escapes’, Jenni’s passion for the sport, seeing women on bikes and exploring the world all come together in the brand that is Bia.
Our customer experience staff in the café all strive to welcome absolutely everyone, whether you ride a bike or not! The Hub is a community space that welcomes warm, kind and friendly people, so do pop in and have a coffee and a chat! We look forward to meeting you!
what we offer
the Workshop
Fernando (fondly known as Ferdi) is our legendary, friendly, warm and knowledgeable head mechanic. If you’ve popped into The Hub, you will no doubt have met him!
A little about him
Fernando, fondly known as Ferdi (and sometimes known as Fergi!) joined us in May 2021, and offers superior customer service, both in knowledge and in his welcoming and warm disposition. After deciding he would like a career change, Ferdi put himself through Cytec level 2 and after working at Specialized and Evan’s as a Head Mechanic, we are now very glad to call him ours. He is a long time bike enthusiast, and is extremely thorough and meticulous, so when your precious steed is in his hands, you know it’s with the best. Attention to detail and an eye for perfection, we know that the service you’ll receive from Ferdi will be superior. In fact, all his qualifications are listed below to give you further peace of mind:
- Cyctec level 1 and 2
- Brompton level 4
- Bosch, Brose E-Bike
- Di2 & Shimano Steps E-Bike
- Specialising in Scott, Specialized, Trek & Cannondale & Canyon.
The Bia Hub workshop is proudly an official Canyon Accredited Service Provider.
Booking a service at The Bia Hub
While the bicycle industry, among many others, is battling with supply chain service delivery issues, we are doing our best to keep our customers riding! Most suppliers are experiencing long delays in availability of day-to-day stock, so we will manage each customer’s booking on a one-on-one basis, and do our best to source parts you may need to get your bike running 100% again.
If you’re not sure what service your bike requires, please pop in to The Bia Hub, Tuesday through Saturday to have Ferdi assess your bike and advise what may need doing. This will help us streamline the booking process, ensure we have you booked in for the correct service, and that we have all the parts you need. If need be, you can leave your bike with us until the service is complete.
While your appointment is scheduled for the time you have chosen, please drop your bike to The Bike Hub either the day before, or as close to 10am on the day of the service. While, as you have booked a slot, we may run early or late, depending on what other services are booked, so it helps workflow if the bikes scheduled for the day are all received early.
We are operating during our busiest months through until October, and so really appreciate your understanding and flexibility with regards to the rigid times this system lays out for us.
If you know what service you require, feel free to book your own service using our convenient booking system.
We are also available on 0118 929 1004 during our opening hours if you would like to call and have a chat.
Workshop Service
- Safety check of bicycle
- Gears adjusted
- Brakes adjusted
- Hubs checked and adjusted
- Headset checked and adjusted
- Bottom Bracket checked and adjusted
- Wheels checked for trueness and spoke tension and adjusted in frame
- Tyres inflated
- Drive-train lubed
- Test ride
- Any additional work charged £15 per ¼ hour
Bronze Service Plus:
- Bike cleaned (within reason - extra wash will attract a wash charge of £15)
- Drive-train removed, cleaned, inspected, degreased, and re-fitted (inc. front and rear derailleur cranks, chain cassette and bottom bracket)
- Pedals removed and threads cleaned and greased
- Hubs checked and adjusted
- Wheels removed and trued in jig for greater accuracy
- Test ride
- Any additional work charged £15 per ¼ hour
Silver Service Plus:
- Complete strip down of bicycle to base frame
- Forks removed, cleaned and inspected
- Headset stripped, inspected and bearings cleaned/ greased or replaced as needed
- Hubs stripped, inspected and bearings cleaned/ greased or replaced as needed
- Rebuild complete bicycle and components
- Bar tape fitted if required
- A full set of cables fitted if required
- Test ride
- Any additional work charged £15 per ¼ hour
All prices are including VAT.
All service Prices include lube, grease and degreasers, but do not include parts.
The prices are only a guideline and additional labour may be required depending on the
condition/ age of bicycle.
General Repairs
PRICE LIST
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Gold Service from £150
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Silver Service from £85
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Bronze Service from £45
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Kids Service from £35
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Hydraulic brake bleed inc. fluid- per brake £25
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Fit 1 new brake pad or cable £15
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Fit 2 new brake pads or cables £25
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Gear adjustment- per derailleur £15
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Fit derailleur inc. gear adjustment £20
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Hanger alignment inc. gear adjustment £20
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Fit chain/ sprockets inc. gear adjustment £20
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Fit gear cable- per cable from £20
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Replace bottom bracket £25
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Headset service or replacement £25
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Fit full mudguards £25
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Tubeless setup- excluding cost of tubeless kit £18
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Wheel build/ rebuild £45
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True wheel £18
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Hub cone adjustment £6
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Front hub service £20
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Rear hub service £25
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Inner tube replacement £8
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Tyre replacement £10
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Bar tape fitting £15
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Suspension, dropper post service POA
All prices are including VAT.
All service Prices include lube, grease and de-greasers, but do not include parts.
The prices are only a guideline and additional labour may be required depending on the
condition/ age of bicycle.
the Café now Velolife at The Bia Hub
What is cycling without coffee? What is a ride without a cafe stop with a great coffee and a special little cake treat?
Come and share a cuppa with us before, during or after a ride. Bring a friend. Meet a friend. Make a friend. That’s what our Hub is all about.
We offer a great brew, with milk alternatives as a standard, as well as gluten-free, vegan and ‘normal’ treats.
If you ride, or if you don’t, our coffee and treats are sure to win you over.
our partners
Vielo
We’re very excited to announce that The Bia Hub is now a stockist of the most BEAUTIFUL British brand of Gravel and Road bike; VIELO. Read more about it here.
SCOTT
We’ve been waiting to share this exciting news and we’re thrilled to shout all about it; The Bia Hub is now an official SCOTT dealer. Read more about it here.
ORRO
Having been open for just on three years, and starting out in one of the most tumultuous times the world has seen, The Bia Hub is excited to announce another key partnership with the much-loved British bike brand, ORRO
BikeFlex
Bike subscriptions for Basso road bikes, Cooper bikes, ORRO & Reilly gravel bikes and Wahoo Kickr bikes
A few ways The Bia Hub can help you get on a bike
The government’s ‘Cycle to work’ scheme allows new avenues for employees to get cycling, at a relatively reduced cost: it allows employees to buy a bike tax free, usually through salary sacrifice.
Everyone wins: employees make big savings on new bikes, employers get a healthier workforce and save money too.
Here are the scheme’s we’re affialited with:
- Bike 2 work
- Cycle scheme
- GCI
- Cycle Solutions
Find us at The Bia Hub
The Bia Hub: Waltham Road, Twyford, RG10 9EE Phone: +44 0118 929 1004 Email: thehub@biacycling.com
Drop Off and Parking Info:
- No drop-off space on Waltham Road.
- If you’re dropping your bike off for a service, or popping in to the shop, there is FREE parking for an hour on the Station Road side with access to The Bia Hub. This is a residential street, and parking is mostly available.
- Station Road Post code is RG10 9NS
*Opening Times:
The Bia Hub Workshop & Shop
Monday: Closed
Tuesday – Friday: 9am – 4pm
Saturday: 9am -3pm
Sunday: Closed
